1. Overview

At ProjectsXpert.Com, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help. Please review our refund policy below to understand your rights and our obligations regarding returns and refunds.

Returns and Refunds for Digital/Electronics Goods

• Eligibility for Refund: You are eligible to claim a full refund before the start of the first session of your project call. If a refund request is received after the commencement of the project session, you will still be eligible for a refund, but minimal charges will be applied for the session that has already taken place.
• Digital Products: Due to the nature of digital and electronic goods, we only accept refund requests prior to the beginning of the project session. Once the session has started, refunds will be processed with applicable deductions.

3. Refund Process

• Processing Refunds: Once we receive your refund request, we will review and process it accordingly. If your request is approved, we will initiate a refund to your original method of payment.
• Refund Timeframe: The time it takes to receive your refund may vary depending on your payment provider’s policies.
• Charges for Project Session Call: If a refund is requested after the first session has commenced, minimal charges for the session will be deducted from the refund amount. The exact amount will be communicated to you during the refund process.

4. Contact Information

If you have any questions about our Refund Policy, please contact us: [email protected]

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